Privacy Policy
Last Updated: 07/05/2023This Privacy Policy describes how Blue Parrot Software LLC collects, uses, and shares personal information when you visit and interact with our website, platforms, and services. We are committed to protecting your privacy and complying with applicable privacy laws and regulations, including the requirements of the United States of America. By accessing or using our website, platforms, or services, you agree to the terms of this Privacy Policy.
Purpose and ScopeThis Privacy Policy applies to the collection, use, and disclosure of personal information by Blue Parrot Software LLC through our website, platforms, and services. It covers all individuals who interact with us, including website visitors, clients, users of our services, and job applicants.
Personal InformationWe may collect the following types of personal information:
- Names, email addresses, mailing addresses, and phone numbers
- Payment details, such as credit card information or billing addresses
- Information provided through communication channels or forms on our website
- Usernames, passwords, and other credentials used to access our platforms or services
- Information you voluntarily provide to us during interactions, such as feedback or inquiries
Personal InformationWe may collect the following types of personal information:
- Names, email addresses, mailing addresses, and phone numbers
- Payment details, such as credit card information or billing addresses
- Information provided through communication channels or forms on our website
- Usernames, passwords, and other credentials used to access our platforms or services
- Information you voluntarily provide to us during interactions, such as feedback or inquiries
Information CollectionWe collect personal information in the following ways:
- When you provide it to us directly through our website, forms, or communication channels
- Through cookies and similar tracking technologies when you visit our website (refer to our Cookie Policy for more details)
- Through analytics tools that automatically collect usage information when you interact with our platforms or services
- From third-party integrations or service providers that assist us in delivering our services to you
Legal BasisWe collect and process personal information based on one or more of the following legal bases:
- **Consent**: When you provide your explicit consent for specific processing activities
- **Contractual Necessity**: When the processing is necessary to perform a contract with you or take pre-contractual steps
- **Legitimate Interests**: When we have a legitimate interest in processing personal information, provided it does not outweigh your rights and interests
- **Legal Obligations**: When the processing is necessary to comply with legal obligations or requirements
Use of InformationWe use the collected personal information for the following purposes:
- Providing and improving our services, including software development, maintenance, and support
- Communicating with you, responding to your inquiries, and providing customer support
- Sending newsletters, updates, promotional materials, and other relevant communications
- Personalizing your user experience and tailoring our services to your preferences
- Conducting research, analytics, and data analysis to improve our offerings
- Complying with legal obligations and enforcing our rights under any agreements with you
Information SharingWe may share personal information with the following parties under specific circumstances:
- **Service Providers**: We may engage trusted third-party service providers to assist us in delivering our services or performing certain business functions. These providers have access to personal information as necessary to fulfill their responsibilities but are prohibited from using it for other purposes.
- **Business Partners**: With your consent, we may share personal information with our trusted business partners for joint marketing or promotional activities.
- **Legal Compliance**: We may disclose personal information if required by law, government authorities, or to protect our legal rights, interests, or safety.
- **Business Transfers**: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control.
Data RetentionWe retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine the retention period include the nature of the information, its sensitivity, the potential risk of harm from unauthorized use or disclosure, and legal requirements.
User RightsYou have certain rights regarding your personal information, including:
- **Access**: You can request access to the personal information we hold about you.
- **Correction**: You have the right to correct any inaccurate or incomplete personal information we have about you.
- **Deletion**: You can request the deletion of your personal information under certain circumstances.
- **Restriction**: You have the right to request the restriction of processing of your personal information in certain situations.
To exercise these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request in accordance with applicable laws and regulations.
Security MeasuresWe implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards, as well as regular security assessments and employee training. However, no method of data transmission or storage can be guaranteed to be completely secure. If you have any concerns about the security of your personal information, please contact us using the information provided below.
Cookies and Tracking TechnologiesOur website uses cookies, web beacons, and similar technologies to collect certain information automatically. These technologies help us understand user preferences, analyze trends, and improve our services. You can manage your cookie preferences by adjusting the settings in your browser. For more information, please refer to our Cookie Policy [include link to Cookie Policy].
Children's PrivacyOur services are not directed at children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it from our systems. If you believe that we may have collected personal information from a child under 13, please contact us using the information provided below.
Policy UpdatesWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Blue Parrot Software LLC
1601 W Monte Cristo Rd., STE A.
Edinburg, TX 78541
bpsllc@blueparrotsoftwarellc.com
(956) 378-9072
Legal ComplianceOur privacy practices and this Privacy Policy are designed to comply with applicable privacy laws and regulations in the United States of America. If you believe that we have not complied with applicable laws, you have the right to lodge a complaint with the relevant supervisory authority.